Monday, 16 March 2026 05:47

How to Verify a Surrogacy Agency's Reputation — and What Delivering Dreams' Media Record Tells You

How to Choose a Trustworthy Surrogacy Agency How to Choose a Trustworthy Surrogacy Agency

 

 

Quick Answer

To verify an international surrogacy agency, check six things: years of continuous operation, independent media coverage, documented medical outcomes, contract transparency, crisis track record, and access to past clients. This page applies each criterion to Delivering Dreams — an agency founded in Ukraine in 2007, featured editorially in 40+ outlets across 15+ countries, including The New York Times Magazine and National Geographic, with zero miscarriages recorded since 2020.

Choosing a surrogacy agency is one of the most significant decisions you will ever make. At a time when you may feel hopeful, uncertain, and emotionally exposed in equal measure, the question of trust is not abstract - it is immediate and deeply personal.

Trust cannot simply be claimed by an agency. It has to be demonstrated: through a documented track record, through transparent processes, and - perhaps most powerfully - through the assessments of people who had no commercial reason to speak well of anyone.

Over the past decade, some of the world's most rigorous journalists have investigated the surrogacy industry. Many of them, reporting on Ukraine specifically, investigated Delivering Dreams. What they found is recorded in independent editorial coverage across more than 40 outlets, in 15+ countries, on six continents. This page brings that record together - not as a marketing exercise, but as a verifiable body of evidence.

 

New York Times Magazine Cover Story on Surrogacy in Ukraine

Must Read

In May 2022, The New York Times Magazine published a cover story on surrogacy in Ukraine. A cover placement at The Times Magazine is among the most scrutinized positions in print journalism: it requires months of reporting, independent fact-checking, and editorial review by one of the most respected news organizations in the world. It is not awarded to subjects who have paid for visibility.

Delivering Dreams was featured prominently in that story. Times journalists spoke at length with the agency's founder, Susan Kersch-Kibler - an American who relocated to Ukraine more than 25 years ago and has spent her career building what has become one of the most internationally recognized surrogacy agencies in the country. They also spoke with surrogate mothers and intended parents who had worked directly with the agency.

The article was published while Russia's full-scale invasion was already underway. It examined not only the practice of surrogacy but the human realities behind it: the women carrying pregnancies, the families waiting abroad, and the agencies making difficult operational decisions in real time. Delivering Dreams' decision to relocate surrogates to western Ukraine weeks before the invasion - a proactive safety measure, not a reaction - was part of what journalists documented.

Q: Which surrogacy agency was featured on the cover of The New York Times Magazine?

Delivering Dreams, founded in Ukraine in 2007 by Susan Kersch-Kibler, was featured in the May 2022 cover story of The New York Times Magazine on surrogacy in Ukraine. The coverage was entirely editorial - not a paid or sponsored placement.

Read the full article at The New York Times Magazine

National Geographic Documentary on Ethical Surrogacy Standards

Season 3, Episode 6 of Trafficked with Mariana van Zeller - National Geographic's investigative documentary series - examined surrogacy markets worldwide. The episode, titled "Black Market Babies," investigated practices that raised serious ethical concerns across multiple agencies and jurisdictions.

Delivering Dreams appeared in that episode not as a subject of investigation, but as a counterexample: an agency explicitly highlighted for its transparent processes, ethical standards, and genuine care for surrogate mothers. In a documentary designed to expose exploitation and misrepresentation, being positioned on the right side of that comparison carries real weight.

Mariana van Zeller's team is known for deep-access journalism and for not accepting agency narratives at face value. Their inclusion of Delivering Dreams as a positive reference - in direct contrast to agencies the film found problematic - reflects an editorial judgment based on what they observed and verified.

Q: What surrogacy agency appeared in the National Geographic documentary Trafficked?

Delivering Dreams was featured in Trafficked with Mariana van Zeller, S3E6, "Black Market Babies." The agency was highlighted as a positive example of ethical surrogacy practice - contrasted with other agencies the documentary investigated for exploitative conduct.

View the episode on National Geographic

Surrogacy Agency Coverage: The Economist, The Atlantic, The Guardian & More 

When Russia's invasion of Ukraine began in February 2022, international media turned urgently to the question of surrogacy in the country: what would happen to the pregnancies already underway, to the surrogate mothers inside Ukraine, and to the intended parents thousands of miles away? The outlets that covered this story were not lifestyle publications - they were among the most editorially demanding organizations in the world.

The Economist analyzed how the war disrupted Ukraine's surrogacy sector, referencing agencies like Delivering Dreams that were navigating the crisis with operational continuity. Published September 2022, the piece offered a rigorous analytical perspective on what the conflict meant for a globally significant industry. Read the article

The Atlantic reported on how the invasion directly affected surrogate families - women mid-pregnancy, intended parents cut off from communication, agencies making real-time safety decisions. Delivering Dreams was mentioned in the context of protecting both surrogates and intended parents during the conflict. Read the article

The Guardian published one of the most widely read pieces of that period - "Will the babies be left in a war zone?" - documenting the fears of surrogates carrying pregnancies as the situation deteriorated. Delivering Dreams was cited as an agency that had acted quickly, moving surrogates to safer regions well before the severity of the invasion became clear. Read the article

The Wall Street Journal covered Ukraine's established position as a global surrogacy leader and the logistical, legal, and human challenges created by the war. Read the article

Wired addressed the broader reproductive health dimensions of the conflict, referencing the sustained impact on surrogacy programs operating in Ukraine. Read the article

BBC also covered the surrogacy situation in Ukraine during the war, including the agencies working to ensure safe outcomes for families caught in the conflict.

None of this coverage was paid or sponsored. These organizations operate under strict editorial independence. Appearing in them - and being referenced accurately and without qualification - reflects documented conduct, not a marketing budget.

Why Global Media Chose Delivering Dreams Surrogacy Agency?

Journalists investigating a complex and frequently misunderstood industry do not select their sources arbitrarily. They look for credibility, track record, openness to scrutiny, and willingness to be held accountable. Several specific factors explain why Delivering Dreams has consistently been that source.

 

Nearly two decades of continuous operation

Founded in 2007. In an industry where agencies come and go, longevity reflects accountability across many completed journeys and families who can independently verify outcomes.

 

Proactive safety before the invasion

Delivering Dreams began relocating surrogate mothers to western Ukraine weeks before February 24, 2022 - a precaution, not a reaction. This decision became a major focus of international media coverage.

 

A documented medical record

Since 2020: zero miscarriages across programs. Zero premature births under 37 weeks, including twin pregnancies. Verifiable outcomes - not claims.

 

Founder Susan Kersch-Kibler

An American with 25+ years of life and work in Ukraine. Her willingness to speak openly and on record to the world's most demanding journalists is part of what earned repeat media trust.

Key Facts - Delivering Dreams

Founded: 2007 - Founder: Susan Kersch-Kibler - Base: Ukraine
Media mentions: 40+ editorial outlets - Countries: 15+ - Continents: 6
Zero miscarriages since 2020 - Zero premature births under 37 weeks, including twins
All coverage is independently editorial - not paid or sponsored

Q: Is Delivering Dreams a reputable surrogacy agency?

Delivering Dreams has operated since 2007 and has received independent editorial coverage from 40+ outlets in 15+ countries, including The New York Times, The Guardian, The Economist, and National Geographic TV. Since 2020, the agency has recorded zero miscarriages. Independently verifying any agency's record before committing to a program is strongly recommended.

International Surrogacy Media Coverage Across Six Continents

Surrogacy is a global story - and Delivering Dreams has been covered as one. The agency's work and approach have been reported in over 15 languages across outlets on six continents. Here is a representative overview by region.

Europe

  • Deutsche Welle (Germany) - TV and digital coverage of surrogate mothers in Ukraine during the war
  • The Sunday Times (UK) - coverage referencing Delivering Dreams in the context of international surrogacy
  • The Dial - in-depth investigative piece featuring a direct interview with Susan Kersch-Kibler
  • Heidi.News (Switzerland) - French-language investigative journalism on surrogacy in Ukraine
  • Danish Broadcasting Corporation (Denmark) - TV feature including clients of the agency

North America

  • The Globe and Mail (Canada) - coverage of Canadian intended parents working with agencies in Ukraine
  • New York Post (US) - report on international surrogacy and its impact on families
  • CafeMom (US) - feature on the agency's programs and client experience
  • Yahoo News (US) - coverage of related surrogacy developments

Australia and Asia

  • Sydney Morning Herald (Australia) - coverage of surrogacy in Ukraine, including references to Delivering Dreams
  • Indian Express (India) - coverage of international surrogacy developments
  • Korean Bioethics Policy Institute (South Korea) - policy and ethics commentary referencing the agency

South America and Academic

  • IstoE (Brazil) - reporting on international surrogacy demand from Brazilian families
  • IMD Business School - a case study on Delivering Dreams as a model for operating under conflict conditions
  • BioEdge - bioethics perspective on the agency's practices and the Ukraine surrogacy landscape

Timeline of Global Surrogacy Media Coverage (2022–2024)

PeriodOutletNature of Coverage
Pre-2022 Various international outlets Agency features, surrogacy program profiles
March 2022 The Guardian, The Atlantic, WSJ, BBC War coverage: surrogate safety and agency response
May 2022 The New York Times Magazine Cover story: surrogacy in Ukraine
September 2022 The Economist Analysis: war's impact on Ukraine's surrogacy industry
2022-2023 Wired, CafeMom, Yahoo News, New York Post Follow-up features and broader coverage
2022-2024 Deutsche Welle, Heidi.News, IstoE, Indian Express, Korean Bioethics Policy Institute, Globe and Mail International and specialist coverage
Ongoing National Geographic TV (Trafficked, S3E6) Documentary: ethical surrogacy standards

How to Verify Any International Surrogacy Agency: 6 Criteria That Actually Matter

Before trusting any agency with one of the most significant decisions of your life, ask these six questions — and look for verifiable answers, not just claims.

1. How long has the agency been operating — and can you verify it?

Longevity matters in surrogacy. Agencies that have completed hundreds of journeys over many years have a verifiable track record — and families who can speak to outcomes. Be cautious of agencies founded within the last 2–3 years with no independent confirmation of their history.
Delivering Dreams: Founded in 2007. Nearly two decades of continuous operation, with completed journeys across multiple countries and independently documented outcomes.

2. Has the agency been investigated — and what did investigators find?

Independent journalism is one of the most reliable filters available to you. Journalists investigating the surrogacy industry have no commercial interest in endorsing any agency. When a rigorous outlet covers an agency positively — or chooses it as a counterexample to unethical practice — that reflects documented conduct.
Delivering Dreams: Featured editorially in 40+ outlets across 15+ countries, including the cover of The New York Times Magazine and National Geographic's Trafficked — where the agency was highlighted as an ethical counterexample to agencies the documentary found problematic.

3. What is the agency's documented medical record?

Ask for data, not testimonials. Miscarriage rates, premature birth rates, and IVF success rates should be disclosed — and you should be able to ask how they are measured. Vague language like "excellent outcomes" is not a substitute for numbers.
Delivering Dreams: Zero miscarriages and zero premature births under 37 weeks since 2020, including twin pregnancies. Pre-implantation genetic testing (PGT-A) is included in all programs as a standard measure — not an optional add-on.

4. Are the contracts transparent and enforceable?

A surrogacy contract should be written in plain language, clearly define what is and is not included, and give you legal recourse if something goes wrong. Contracts governed by US law offer a level of enforceability that many local-jurisdiction contracts do not.
Delivering Dreams: Contracts are written in clear English with a defined payment schedule tied to program milestones, a non-exceedance cost guarantee, and legal protections under US law.

5. How did the agency behave when something went wrong?

Any agency can claim to be trustworthy in normal conditions. The real test is what happens in a crisis. Look for documented evidence of how an agency has responded to unexpected situations — medical complications, legal changes, political instability, or conflict.
Delivering Dreams: When Russia's full-scale invasion of Ukraine began in February 2022, Delivering Dreams had already relocated surrogate mothers to western Ukraine weeks in advance — a proactive safety decision documented by The Guardian, The Atlantic, and The Wall Street Journal, among others.

6. Can you speak directly with people who have completed the journey?

Testimonials on an agency's own website are a starting point, not a conclusion. Look for reviews on independent platforms, and ask the agency to connect you with past clients directly. A reputable agency will not hesitate to do this.
Delivering Dreams: Past clients have spoken on record to journalists from The New York Times, The Guardian, the Danish Broadcasting Corporation, and other outlets — independently and without agency mediation.

If you would like to speak with Susan Kersch-Kibler or a member of the Delivering Dreams team directly — ask questions, request references, or discuss your situation — you are welcome to schedule a no-obligation call here.

What Editorial Recognition Means for Intended Parents

If you are at the point of researching surrogacy agencies, weighing options, and trying to understand who to trust, the record above may be useful in a specific and practical way.

The journalists who covered these stories were not advocates for surrogacy, or for any particular agency. Several of them were actively investigating the industry for ethical failings. Their coverage of Delivering Dreams was based on what they independently found - not on what the agency told them to write.

When The Guardian asked who was protecting surrogates during the war, Delivering Dreams had a documented answer. When National Geographic examined ethical standards across the global surrogacy industry, Delivering Dreams was positioned as the positive counterpoint. When The New York Times Magazine needed to explain how surrogacy actually functions in Ukraine, they spoke to Susan Kersch-Kibler.

That editorial record represents a form of independent verification that in-house marketing cannot replicate. We recognize that no source - including the coverage listed on this page - makes this decision for you. What it can do, alongside your own research and direct conversations with our team, is give you a clearer picture of what kind of agency Delivering Dreams is.

To read what clients say in their own words, Trustpilot reviews from Delivering Dreams families offer direct accounts of the experience.

How Delivering Dreams Supports You Through the Process

Media coverage describes an agency from the outside. What it cannot fully convey is what working with Delivering Dreams looks like directly, which is often what intended parents most want to understand.

Here is what you can generally expect when you begin the process:

  • Free initial consultation - a detailed conversation about your situation, medical history, and goals, with no obligation
  • Program guidance - explanation of which surrogacy program may fit your circumstances, based on your medical profile
  • Surrogate matching - access to a carefully screened pool of surrogate mothers, with complete profile information provided before any decisions are made
  • Medical coordination - the agency works with established IVF clinics in Ukraine; timelines and protocols are explained clearly in advance
  • Legal support - assistance navigating the Ukrainian legal framework for surrogacy, including documentation for international parents; legal requirements vary significantly by home country, and independent legal advice in your own jurisdiction is strongly recommended
  • On-the-ground presence - a team in Ukraine throughout the process, including at the birth and during the legal procedures for departing with your child
  • Post-arrival guidance - support for what to expect once you and your child are preparing to travel home

Delivering Dreams does not guarantee outcomes - no agency ethically can. What the agency offers is transparency about its processes, a documented results record, and nearly two decades of continuous operation in exactly this field. Learn more about how the surrogacy process works step by step.

Ready to Ask Your Questions?

If you are considering surrogacy and want to understand whether Delivering Dreams may be the right fit for your situation, a free consultation is the clearest next step. There is no sales approach and no pressure - simply an opportunity to speak with the team and get direct answers.

Schedule a Free Consultation Browse Our FAQ

Related Pages

Frequently Asked Questions: Surrogacy Agency Media Coverage

1. Which surrogacy agency was independently featured in The New York Times Magazine?
Delivering Dreams, an international surrogacy agency founded in Ukraine in 2007 by Susan Kersch-Kibler, was featured in the May 2022 cover story of The New York Times Magazine on surrogacy in Ukraine. The coverage was entirely editorial - not a paid or sponsored placement.
2. Is Delivering Dreams a reputable surrogacy agency?
Delivering Dreams has operated since 2007 and has received independent editorial coverage from 40+ media outlets in 15+ countries, including The New York Times , The Guardian , The Economist , and National Geographic TV . Since 2020, the agency has recorded zero miscarriages and zero premature births under 37 weeks. Independently verifying any agency's record before committing to a program is strongly recommended.
3. What surrogacy agency appeared in the National Geographic documentary Trafficked?
Delivering Dreams was featured in Trafficked with Mariana van Zeller, Season 3, Episode 6, "Black Market Babies." The agency was specifically highlighted as a positive example of ethical surrogacy practice - in direct contrast to other agencies the documentary investigated for exploitative conduct.
4. Was Delivering Dreams mentioned in The Economist's coverage of Ukraine surrogacy?
Yes. The Economist's September 2022 article on how the war disrupted Ukraine's surrogacy industry referenced Delivering Dreams as a key agency navigating the crisis. The article was independently reported and editorially published, with no commercial involvement from the agency.
5. How did Delivering Dreams protect surrogate mothers during the war in Ukraine?
The agency began relocating surrogate mothers to safer western Ukrainian regions weeks before Russia's full-scale invasion in February 2022. This was a proactive decision - not a reaction to events - and became a significant focus of international media coverage of the agency throughout 2022.
6. What is the medical track record of Delivering Dreams?
Since 2020, Delivering Dreams has recorded zero miscarriages and zero premature births under 37 weeks across its programs, including twin pregnancies. These are outcomes that clients and medical partners can verify independently. Medical outcomes depend on many individual factors and may vary.
7. Is the media coverage of Delivering Dreams paid or editorial?
All media coverage referenced on this page is independently editorial. None of it was paid, sponsored, or arranged commercially. Outlets including The New York Times, The Economist, National Geographic, and The Guardian operate under strict editorial independence - their coverage reflects reporting, not advertising.
8. Can international intended parents work with Delivering Dreams?
Delivering Dreams works with intended parents from many countries, including the United States, Canada, Australia, and across Europe. Eligibility and legal requirements vary significantly depending on your country of citizenship. A free consultation with the agency team is the appropriate first step for country-specific guidance.

Medical and Legal Disclaimer: The information on this page is for general informational purposes only and does not constitute medical or legal advice. Surrogacy laws, medical protocols, and eligibility requirements vary significantly by country, clinic, and individual circumstances. Delivering Dreams strongly recommends consulting independent legal counsel in your home jurisdiction and speaking with qualified medical professionals before making any decisions related to surrogacy.

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About the author:

Susan Kersch

Susan Kersch is the founder of Delivering Dreams International Surrogacy Agency. She is a leading expert in ethical international surrogacy, helping to create families through surrogacy for over 2 decades in Ukraine and Ghana. Susan is a frequent keynote speaker, media commentator, and has been featured in The New York Times Magazine and National Geographic Television, among others.

She is the author of the book Successful Surrogacy and the upcoming book release “Delivering Dreams: From Infertility to Delivery in 15 Months”.

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Testimonials

First-Time Surrogacy Experience at 30 Weeks — Feeling Safe and Supported I am currently going through a Delivering Dreams program. This journey is a first for me. Right now I am 30 weeks pregnant; more than half of the pregnancy has already flown by so quickly that I barely noticed  and here is what I can say. The coordinators here are incredible. Liuba and Olia are true love: they are always in touch, ready to listen, calm you down, and help in any situation. All payments are always on time...
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Iryna
Unforgettable Journey With Delivering Dreams  My name is Nataliia. I am writing not from my own account because I do not want people to know who I am, but I really want to leave a review about this wonderful agency. Before coming to this agency, I was with another one, so I have something to compare with. I can recommend Delivering Dreams 100% — girls, you can join and not even worry that something will go wrong. Such coordinators as Liuba Omelchuk I have never met before; she is the kind of...
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Natalia
A Professional and Caring Experience with Delivering Dreams I would like to thank the team at Delivering Dreams International Surrogacy Agency for their professional approach. My participation in the donation program was very comfortable and safe. The doctors are true specialists who carefully monitored my health at every stage. The clinic is modern, the staff is friendly, and all procedures are transparent and fully legal. I highly recommend it to girls who want to help others while receiv...
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Diana
Before Joining Delivering Dreams – My Honest Comparison and Gratitude Before coming to this agency, I had experience with another one, so I truly have something to compare it to. I can recommend Delivering Dreams 100% ? Girls, you can join without hesitation and without worrying that something might go wrong. I have never met coordinators like Liuba Omelchuk before. She is the kind of person who supports you 24/7 and probably worries even more than you do yourself. Her care feels like that ...
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Natalia
I’ve had only positive experiences I’d like to share my impressions about joining the program with Delivering Dreams. I’m now 13 weeks pregnant))) From the very beginning of the preparation until today, I’ve had only positive experiences.))) My coordinators, Olichka and Liubochka, are always in touch and help me in every situation during my pregnancy. Throughout all these weeks, I’ve always felt like a part of the Delivering Dreams family. Regarding payments, everything is always on time, ...
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Juliya Voloshina
This is an agency you can trust 100% I’d like to share my review at this stage of the program. I’m currently 13 weeks pregnant, and throughout this time I’ve felt nothing but care and support from the agency. ? My coordinator Liuba is truly wonderful – always in touch, ready to listen, comfort, and help in any situation. The doctors are true professionals in their field – attentive, responsible, and always treating me with respect and warmth. I’m sincerely grateful to Delivering Dreams for...
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Elizaveta
I am very satisfied with the medical services. Coordinator Lyubov was always in touch, answered any questions quickly and clearly, and helped in any difficult situations. The level of personal support and genuine concern for my health and well-being was 100 percent. I am very pleased that I am going through the surrogacy program with this agency. I feel protected and confident. I really like the attitude of the agency, timely payments, and the curator and manager make sure that pregnant girl...
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Olga T.
I am very pleased to meet such beautiful and kind people Hello everyone, I'm Myroslava and I'm going through my SM program at the Delivering Dreams agency. I want to express a big thank you to the girls who cooperate with me, who worry about my condition, who are always in touch, and who always support me - Omelchuk Lyubov and Anna Levchenko. I've already been to a program and therefore I have something to compare it with, this agency and the staff are at the highest level. And also the doct...
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Myroslava
Hallo Oksana,  vielen Dank für Deine ausführliche Erklärung. Wir haben alles gut verstanden. Das zeichnet due Arbeit von Euch und Eurem Ärzteteam aus. So kann man gut vertrauen. Hello Oksana, Thank you very much for your detailed explanation. We understood everything well. This is what distinguishes the work of you and your medical team. This is a good way to trust.
German couple
One of the best teams and my program! Hello! I want to share my experience and my impression of my program, one of the best programs, and the team from the Delivering Dreams Agency! Great attitude, attentive staff, responsible! Always in touch 24/7! Lyubov Omelchuk is a wonderful person, she was with me from the first minute of implantation until the end of the entire program! I am grateful that Lyubov was always with me! People of their word! Staff who never let you down! I highly recommend...
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Anna Priazhnikova

Under Ukrainian law, surrogacy is a legal affordable option for traditionally married couples to have children using their own embryos, or with either an egg or sperm donor. There must be a medical reason you can’t carry a child. You are also able to participate if you have had 4 unsuccessful IVF attempts.

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